While working on the master’s degree I was introduced to the concept of informal learning. Although informal learning comes in many forms, online classes are probably the easiest to document and track.

When the lockdowns first began in early 2020, my employer started paying for LinkedIn Learning for employees, and the department I work for suggested all employees should complete several courses having to do with information technology and customer service.

Digital Creators. Turn your passion into income. June 2021, Udemy
Git Essential Training: The Basics. August 2020, LinkedIn Learning
Workflow Tools for Web Developers. June 2020, LinkedIn Learning
Succeeding in Web Development: Full Stack and Front End. June 2020, LinkedIn Learning
JavaScript Essential Training (2017). June 2020, LinkedIn Learning
CSS Essential Training. June 2020, LinkedIn Learning
Introduction to CSS. June 2020, LinkedIn Learning
HTML Essential Training. June 2020, LinkedIn Learning
Entrepreneurship Foundations. June 2020, LinkedIn Learning
Guy Kawasaki on Entrepreneurship. June 2020, LinkedIn Learning
Advance Your Skills as an IT Help Desk Specialist. June 2020, LinkedIn Learning
IT Service Desk: Customer Service Fundamentals. June 2020, LinkedIn Learning
Conflict Resolution Foundations. May 2020, LinkedIn Learning
Teamwork Foundations (2015). May 2020, LinkedIn Learning
Decision-Making Strategies. May 2020, LinkedIn Learning
Time Management Fundamentals. May 2020, LinkedIn Learning
Phone-Based Customer Service. May 2020, LinkedIn Learning
Writing Customer Service Emails. May 2020, LinkedIn Learning
Communication Foundations. May 2020, LinkedIn Learning
Innovative Customer Service Techniques. May 2020, LinkedIn Learning
Troubleshooting Common PC Issues for Users (2018). Month 2020, LinkedIn Learning
CompTIA A+ (220-1001 and 220-1002) Cert Prep. May 2020, LinkedIn Learning
Learning PC Maintenance and Performance. May 2020, LinkedIn Learning
Windows 10: Manage and Maintain Windows 10. May 2020, LinkedIn Learning
Windows 10: Administration. May 2020, LinkedIn Learning